We stand behind every stitch.
Every piece is made to order, just for you. That changes how returns work, so here is exactly what we cover.
What we replace
Because each item is printed on demand, we replace or refund anything that arrives defective, damaged, or not what you ordered. That is on us, and we make it right fast.
How to start a claim
Contact us within 14 days of delivery at hello@thegoldenstandard.shop. Include your order number and a clear photo of the issue. A photo lets us approve a replacement or refund without sending anything back.
Made-to-order returns
Since nothing is pre-stocked, we cannot accept buyer's-remorse returns or exchanges on custom print-on-demand pieces. This is standard for made-to-order goods, and it keeps prices honest with no overstock.
The best way to love your order is to get the fit right the first time. Check the size guide before you order, and email us if you are between sizes. We are happy to help you choose.
Wrong address
Double-check your shipping address at checkout. Orders returned to us because of an incorrect or incomplete address can be reshipped, though reshipping costs may apply.